FAQs

• How to pay for my order?
  Please tell me your order. I will tell you the price of the item, the shipping cost, the original box fee and the total amount. You can pay the money by western union,paypal,USDT and banktransfer. We will process and issue your order as soon as possible after payment.
• Do I need to open an account in order to shop with you?
  No, you can buy it directly
• How to know price?
  Welcome to chat with us on Whatsapp ,Message or Telegram.Send the picture directly and we will reply you asap.It is also ok for you to send Email for us.We are online 24h.
• Does the package comes with original brands packaging
  Sure.It will include original bags, boxes, certificates and cards.Will send pictures for you.
• If items not available in stock, what could i do?
  We will produce the order, and you will need to pay a 30% down payment. The production time is about 7 to 12 days. up to the designs difficulty.please give us more time,we will try best to make.To ensure the quality of the jewelry.
• How to confirm the quality you when you send
  Before we prepare to send, we will take photos and video to confirm with you.
• World wide shipping?
  Yes,we will calculate the actual shipping cost according to your country.
• What if i am not satisfied with the quality issue when i received the items?
  within three days after you received, if there is any quality problem, please contact with our customer service, arrange return and re-order. We will be patient until the customer is satisfied.
• can i customlize my own designs?
  yes, we provide customlize service. just chart with us thru whatsapp,messenger,wechat, telegram then we can produce as your requirments.
• money back guarantee?
  yes, if you not satify the products after you received,you ship the products back to us, we will refund the moeny